Our skilled team creates a tailored concept for your wellness project that communicates the guest experience, service platform, attitude and personality of the project, as well as the technical considerations required for operational functionality.

Scope includes:

  1. Overview of the Regional Spa and Wellness Market
  2. Positioning Strategy and Target Market
  3. Description of the Guest Journey
  4. Unique Selling Points
  5. Service Platform
  6. Initial Look & Feel Recommendations
  7. Initial Treatment Menu Recommendations
  8. Architecture Programme Planning & Adjacency Diagram
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